PC/MAC HELP
World-wide Windows and Mac Tech Support At Your Fingertips:
MusicBootCamp.com now offers IT support and for both Windows and Macintosh users. Our engineers have been working with Windows and Macintosh operating systems and hardware for over 15 years. With our ongoing relationship with all things music, you couldn’t ask for a better fit for your IT needs.
Support features include:
- Portable Tech Support: Remote IT support to anywhere in the world for PC Windows or Mac OS X.
- Easy Setup: No router or firewall configuration required. You can even get service at an internet cafe.
- Remote Control: Sit back and let our support staff solve your problems while you watch. You must grant permission each time we connect to your computer, so there is no threat to your security.
- Guaranteed Service: If we can’t fix it or explain the root cause of at least one of your problems, you pay nothing!
- Free Anti-Virus Software: Why spend $100 a year or more on virus software when you can get it for free?
Here are just a few of the IT Services we can provide:
- Rescue data from failed hard drives (PC or Mac)
- Remove viruses and spyware
- Optimize your operating system and hard drive for better performance
- Troubleshoot and repair driver problems with devices such as audio interfaces, monitors, printers, etc.
- Recommend and install software to help improve your studio workflow
- Configure most routers and firewalls remotely for inbound services such as streaming audio and/or video from a dedicated computer, game hosting, FTP hosting and more
$75 per hour. Working Internet connection required for remote real-time support.
Contact us to discuss your support needs.
Large Business and Enterprise Solutions:
We also offer on-site enterprise-level IT support and understand how to properly apply this knowledge to audio/video-focused network infrastructures:
- Backup and disaster recovery planning and implementation
- Fibre and ethernet Storage Area Networks (SANs) for centralized data access by workstations and servers
- Security architecture and management
- Network design, implementation and administration
- Onsite Support
- Workstation design and imaging
Contact us to discuss your business needs.